Privacy Policy
Last updated:
Who we are
Red Poppy Thai Restaurant is located at Unit 6, 472 Blenheim Road, Sockburn, Christchurch 8042, New Zealand. This policy describes how we handle personal information in accordance with the Privacy Act 2020.
Information we may collect
When you contact us or place an order with the restaurant, you may voluntarily provide your name, contact details, enquiry or order details, and pickup or delivery information where applicable. You may also share dietary requirements or allergies relevant to your meal. Please provide only information needed for your enquiry or order.
This website currently presents restaurant information and the menu; it does not provide online ordering or payment.
Why we collect information
We use relevant information to respond to enquiries, process and fulfil orders placed through available channels, provide customer service, maintain the website and its security, and comply with legal obligations. If you do not provide necessary details, we may be unable to respond or fulfil your request.
Third-party services
Website hosting and supporting service providers may process information needed to deliver and secure their services, such as basic connection information received when your browser requests a page. We do not claim that customer analytics or advertising tracking is enabled on this website.
If you choose to use a third-party ordering platform made available by the restaurant, that provider may also process your customer information under its own terms and privacy notice. Social links take you to external websites, whose privacy notices apply when you visit them.
Cookies
Essential cookies may be used where needed for website functionality. This policy does not indicate that non-essential analytics or advertising cookies are enabled. You can control or delete cookies through your browser settings; blocking essential cookies may affect functionality.
Use and disclosure
We use or disclose personal information only for relevant business purposes connected with its collection, with your authorisation, or where required or permitted by law. Service providers receive information only as needed to provide their services. We do not sell personal information to advertisers.
Storage and security
We use reasonable safeguards to protect personal information against loss, misuse and unauthorised access or disclosure. We retain information only for as long as needed for its relevant business purpose or to meet legal obligations. No website or transmission method can be guaranteed completely secure.
Access, correction and privacy concerns
You may ask to access or correct your personal information under the Privacy Act 2020, or raise a privacy concern with us. Please contact the restaurant using the details on our Visit page, including our Christchurch postal address. We may need to verify your identity before releasing information. If a privacy concern remains unresolved, you may contact the New Zealand Office of the Privacy Commissioner.
Updates to this policy
We may update this policy to reflect changes to our services or legal obligations. The date above identifies the latest update.